When you start looking into support for an older loved one, the words can be confusing — "care", "carer", "home care", "companionship". They're often used as if they mean the same thing, but they don't. Understanding the difference helps you choose what's genuinely right.
What home care is
Home care (sometimes called domiciliary care) is personal and medical support with daily living. It can include help with washing, dressing, toileting, moving safely, and managing medication. Because it involves hands-on personal care, home care in England is regulated by the Care Quality Commission (CQC) and delivered by trained care workers.
What companionship is
Companionship is about connection and quality of life. It's regular visits from a familiar friendly face — for conversation, a walk, a cup of tea, a shared hobby — alongside practical help like appointments, errands, and light tasks around the home. It supports someone's wellbeing and independence, without providing hands-on personal or medical care.
"Home care looks after the body. Companionship looks after the person — their spirits, their routine, their sense of still being themselves."
Free family checklist
Still weighing up what kind of support is needed? Our free printable checklist gathers the 12 gentle, early signs an older parent may need a little more help — and what to do next. Download the free checklist →
How to tell which is needed
Companionship may be right if your loved one is managing physically but is lonely, losing confidence, withdrawing from the things they enjoy, or you'd simply value a regular, watchful presence and someone to share the week with.
Home care may be needed if they require hands-on help with personal care, mobility, or medical needs. Many families use both — companionship for connection and wellbeing, and a separate care provider for personal care.
Where Keeping.Company fits
We provide companionship and practical support — not personal or medical care. If hands-on care is also needed, we're always happy to talk it through and point you in the right direction. Our focus is on company, connection, and the kind of regular visit you genuinely look forward to.
Not sure which is right for your loved one?
Have a free, no-pressure chat with Harriet — we'll help you understand the options, even if companionship isn't the answer.
Sign up for a no obligation conversationNot ready for a chat just yet? Start with our free family checklist →
